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New telephone support hours!



If you have technical questions regarding your new product, please email We do our best to get back to you within one working day.



If you prefer to talk to us in person, you can call our technical support line, now better reachable by overseas customers.


Phone Support Line +49 (0)89 45 22 89 2 - 22

  • Tuesday 13:00 - 17:00 (Munich, Germany)
    Tuesday 07:00am - 11:00am (New York, NY, USA)
    Tuesday 04:00am - 08:00am (Los Angeles, CA, USA)

    Tuesday 20:00 - 24:00 (Tokyo, Japan)

  • Friday 10:00 - 14:00 (Munich, Germany) 
    Friday 04:00am - 08:00am (New York, NY, USA)
    Friday 01:00am - 05:00am (Los Angeles, CA, USA)
    Friday 17:00 - 21:00 (Tokyo, Japan)


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